mata Jurisdiction Notice
Our mata platform operates as an online gaming and sportsbook service subject to strict jurisdictional boundaries. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access to and use of mata comply with the laws of their own jurisdiction before creating an account or depositing funds.
This page outlines the legal framework under which we operate, the conditions we impose on account holders, and the limitations of our service. We at mata take compliance seriously and expect all users to do the same.
Service Availability and Jurisdiction Restrictions
Our mata service is available only in jurisdictions where the applicable local law permits online gaming, sports betting, and live-dealer gaming. We do not operate in jurisdictions where such services are prohibited, restricted, or require a local license that we do not hold. Users accessing mata from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any other location must verify that their jurisdiction permits access to our platform before proceeding.
We reserve the right to restrict or terminate access to mata from any jurisdiction at any time, with or without notice, if we determine that continued operation would violate local law or expose us to legal risk. If you are accessing mata from a jurisdiction where our service is not permitted, you must cease using our platform immediately.
Jurisdiction compliance is your responsibility
We do not provide legal advice. If you are uncertain whether mata is available in your jurisdiction, consult local legal counsel before accessing our platform.
Account Eligibility and User Obligations
To open an account on mata, you must be at least 18 years of age and a resident of a jurisdiction where our service is lawful. You must provide accurate, complete, and current information during registration. We at mata conduct identity verification using government-issued documentation and may request proof of address. Providing false information, using another person's identity, or attempting to circumvent our verification process is prohibited and may result in account suspension and forfeiture of funds.
You are solely responsible for ensuring that your use of mata complies with all applicable laws in your jurisdiction. We do not accept liability for any legal consequences arising from your access to or use of our platform in violation of local law. If you are unsure whether online gaming is lawful where you are located, you should not use mata.
Payment Methods and Financial Compliance
Our mata platform accepts deposits and processes withdrawals through ten payment methods: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for e-wallets; mobile banking, local payment, online payment, and e-wallet for bank transfers. All transactions are subject to verification and anti-money-laundering (AML) compliance checks. We may request additional documentation to verify the source of funds or the legitimacy of a withdrawal request.
We do not process deposits or withdrawals that we reasonably believe are connected to illegal activity, fraud, or money laundering. If we detect suspicious activity on your mata account, we may freeze your account pending investigation. We comply with all applicable financial regulations in the jurisdictions where we operate.
Limitation of Liability and Dispute Resolution
We at mata provide our platform on an "as-is" basis. To the extent permitted by law, we disclaim all warranties, express or implied, regarding the availability, accuracy, or fitness of our service. We do not guarantee that our sportsbook markets (football, Liga 1, Piala Indonesia, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, or esports markets (Mobile Legends, Free Fire, PUBG Mobile) will be uninterrupted or error-free.
In the event of a dispute, we encourage users to contact our support team first. If informal resolution is not possible, disputes are subject to the terms outlined in our Terms of UseWe do not accept liability for indirect, incidental, or consequential damages arising from your use of mata.
Data Protection and Privacy
Our mata platform collects and processes personal data in accordance with applicable privacy laws. We collect your name, date of birth, email address, phone number, and residential address for account verification and regulatory compliance. We do not sell your data to third parties. For full details on how we handle your information, please review our Privacy Policy
We at mata are committed to protecting your account security. We use encryption, secure servers, and multi-factor authentication to safeguard your data. However, no online platform is completely immune to security risks. You are responsible for maintaining the confidentiality of your login credentials and for reporting any unauthorized access to your mata account immediately.
Contact and Legal Inquiries
If you have questions about this jurisdiction notice, our compliance practices, or the legal status of mata in your location, please contact our support team through your account settings or via the FAQ page. We will respond to legal inquiries within a reasonable timeframe.
This notice is subject to change at any time. We recommend reviewing it periodically to stay informed of any updates to our jurisdiction policy or legal obligations.